Frequently Asked Questions

What is a "public record"?

A public record is a writing kept by a public body that contains information relating to the conduct of the public’s business. Most public records can be disclosed, but some records and some specific details within records are exempt from disclosure under the Oregon Public Records Law and/or other state or federal privacy laws.

Retention requirements vary for different types of records. For more information on what constitutes a record, and retention requirements, please see the University’s Records Management Policy and Records Retention Schedule.

Who can make a public records request?

Any person, whether representing themselves or any other organization, has a right to request and review any public record of an Oregon public body if that record is not exempt from disclosure.

Can you keep my request for records confidential?

No, your public records request is not a confidential record. Your request is itself a public record. The office posts requests it receives on its request log, and forwards requests to the departments holding records and to third parties who have an interest in the records you have requested.

How do you make a public records request?

Public records requests may be made one of two ways, via email or by mail. The request should clearly describe the records being requested. No special form or language is required. Our office may follow-up with the requester to get more information to help us identify the records being requested. Contact information for the Office of Public Records is available here.

How long does it take to get a response?

Requests will be acknowledged within five business days of receipt. Records will be provided within 10 business days after acknowledgement. If it is not possible to provide records within 10 business days, the office will provide a reasonable estimated date of completion .

The Office will not include days spent either waiting for clarification from the requestor or for payment in its calculation of 10 business days.

The above timeliness for Acknowledgement or Response may be suspended in instances where staff is unavailable to complete a request, compliance with the timelines would demonstrably impede the University’s ability to perform other necessary services, or the University is simultaneously processing a high volume of other requests. The Office will make every effort to inform requestors in advance if their request will be impacted by these exceptions to the deadlines

A general idea of the time it takes to obtain a response can be obtained by looking at similar requests on our Public Records Log.

Does one have to pay for public records?

As allowed under Oregon Revised Statute (ORS) 192.324, the Office of Public Records charges for the actual cost of making public records available. This includes all staff time involved (calculated based on hourly rate of pay and benefits), a per-page fee for photocopies, and any mailing or delivery charges. Staff time includes locating, gathering, reviewing, summarizing, compiling, reviewing, monitoring (if a request is made to inspect records on-site), tailoring, copying or redacting the public records in response to a request. Our office provides the requester with an estimated total cost, and begins work when payment is received. In some circumstances, upon petition by the requester, the university may reduce or waive certain fees.

What public records are exempt from disclosure?

Some public records can be conditionally or unconditionally exempt from disclosure, depending on the nature of the record. The reasons for exemption vary but are always provided by either state or federal law, and are often related to protecting personal information of students, employees, or other individuals. Where permitted by law, some public records containing both exempt and non-exempt material may be separated or redacted and the nonexempt material made available.  For more information on the legal context in which exemptions or redactions are made, the text of ORS 30.864 and a 2011 Oregon Department of Justice Opinion on FERPA and Public Records might be helpful.

A key to understanding redactions made by the Office can be found here.

30.864 Action for disclosure of certain education records; limitation of action; attorney fees.
     (1) Any person claiming to be aggrieved by the reckless disclosure of personally identifiable information from a student's education records as prohibited by standards issued by the State Board of Education, the State Board of Higher Education or the governing board of a public university with a governing board listed in ORS 352.054 may file a civil action in circuit court for equitable relief or, subject to the terms and conditions of ORS 30.265 to 30.300, for damages, or both. The court may order such other relief as may be appropriate.
     (2) The action authorized by this section shall be filed within two years of the alleged unlawful disclosure.
     (3) In an action brought under this section, the court may allow the prevailing party costs, disbursements and reasonable attorney fees.


February 2, 2011 Oregon Department of Justice Opinion on FERPA and Public Records

July 28, 2014 Lane County District Attorney Findings Regarding Redactions

The University is committed to protecting the privacy of student victims of sexual assault, sexual harassment, and other forms of discrimination. This commitment is rooted not only in the University's state and federal legal obligations, but also the University's and the public's interest in providing agency to individual survivors, including protecting survivor identities so that they are not re-traumatized, retaliated against, or otherwise chilled from coming forward to make complaints. This in turn enables the University to meet its obligations to stop the underlying activity, prevent its reoccurrence, and remedy it effects.

Where can you get a copy of Oregon’s Public Records Law?

Oregon Public Records Law addresses fees at ORS 192.324 and exemptions at ORS 192.445 and ORS 192.455. Additional helpful resources are the Oregon Attorney General Public Records and Meetings Manual and the Oregon Public Records Advocate.

(For UO Employees) What do you do if your office gets a public records request?

Direct the requester to the Office of Public Records. More information is available here.